Privacy policy.

1. Who is responsible for your information

The Paperless Piano Teacher is operated by Kristin Serrick in Ontario, Canada. For questions or privacy requests, email paperlesspiano@gmail.com or use the Contact page.

2. Information that may be collected

When you browse

The web host may record standard technical information such as IP address, browser type, requested pages, timestamps, and error logs for security and site operation. Google Analytics receives usage information only after you accept analytics cookies.

When you contact or subscribe

• The Contact form may collect your name, email, inquiry category, optional order number, and message.
• The newsletter form may collect your email address and any optional information you provide.

When you download or purchase

Downloads, purchases, payments, and full-score viewing may be handled by Payhip, Amazon, MuseScore, or MyMusic5. Those services collect information under their own policies. The Paperless Piano Teacher may receive order details, customer contact information, and product information needed to deliver or support an order, but does not receive your complete payment-card number.

3. How information is used

• To answer messages and provide customer support.
• To deliver requested newsletters and resource updates.
• To fulfil purchases, resolve download problems, and maintain transaction records.
• To understand which pages and resources are useful, when analytics consent has been given.
• To secure, troubleshoot, and improve the website.
• To meet accounting, tax, fraud-prevention, and other legal obligations.

Information is not sold. The site does not use personal information for automated decisions that produce legal or similarly significant effects.

4. Services that process information

The site relies on service providers for specific functions:

• Hostinger — website hosting and server logs.
• Google Analytics — consent-based site measurement.
• EmailOctopus — newsletter forms and email delivery.
• FormSubmit — Contact-form processing and email forwarding.
• Payhip — digital-resource checkout and delivery.
• Amazon, MuseScore, and MyMusic5 — external books, scores, purchases, or viewing.

These providers may process information in Canada, the United States, Europe, or other jurisdictions where they operate. Their handling is governed by their own terms and privacy policies.

5. Cookies and analytics

A small local-storage entry remembers whether you accepted or declined analytics. Google Analytics is set to denied by default and is enabled only when you choose “Accept.” You can change your choice by clearing this site’s cookies and local storage in your browser, then revisiting the site.

External services you visit through links may set their own cookies.

6. Retention and security

Information is kept only as long as reasonably needed for the purpose described, customer support, legal requirements, accounting, dispute resolution, or fraud prevention. Newsletter information remains until you unsubscribe or request removal. FormSubmit states that it retains submissions in its archive for 30 days; messages delivered to email may be retained longer when needed to answer or document the inquiry.

Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. Please do not send passwords, payment-card details, or other unnecessary sensitive information through the Contact form.

7. Your choices and privacy rights

Depending on where you live, you may have rights to ask what personal information is held about you, request access or correction, withdraw consent, unsubscribe from marketing, object to certain uses, request restriction or deletion, or receive a portable copy where applicable. Some requests may be limited by legal, accounting, security, or record-keeping obligations.

To make a request, email paperlesspiano@gmail.com. Additional information may be requested to verify identity before disclosing or changing records. Every newsletter email also includes an unsubscribe link.

8. Children’s privacy

The resources may be used by teachers, parents, and students, but the website is directed to adults responsible for selecting or purchasing materials. The Paperless Piano Teacher does not knowingly ask children under 13 to create accounts or submit personal information directly. A parent or guardian should make inquiries and purchases for a child.

9. External links and policy changes

The site contains links to services not controlled by The Paperless Piano Teacher. Review their policies before providing information. This policy may be updated when the website, providers, or legal requirements change. The revision date at the top identifies the current version.

10. Contact